Lean Office and Service Simplified: The Definitive How-To Guide Author: | Language: English | ISBN:
B0077RR1OC | Format: PDF
Lean Office and Service Simplified: The Definitive How-To Guide Description
Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management. Winner of a 2012 Shingo Prize , this book covers essential Lean tools, including 5S and mistake proofing. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific how-to methodologies. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing companies. Drawing on more than two decades of practical experience, the author provides implementation strategies on a function-by-function and department-by-department basis. He examines the most common obstacles that readers are likely to encounter and supplies strategies to address those obstacles. The text includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to help kick-start your Lean implementation efforts.
- File Size: 2514 KB
- Print Length: 194 pages
- Publisher: Productivity Press; 1 edition (February 10, 2012)
- Sold by: Amazon Digital Services, Inc.
- Language: English
- ASIN: B0077RR1OC
- Text-to-Speech: Enabled
X-Ray:
- Lending: Not Enabled
- Amazon Best Sellers Rank: #106,498 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
- #26
in Kindle Store > Kindle eBooks > Business & Money > Management & Leadership > Quality Control - #44
in Kindle Store > Kindle eBooks > Nonfiction > Professional & Technical > Engineering > Industrial, Manufacturing & Operational Systems
- #26
in Kindle Store > Kindle eBooks > Business & Money > Management & Leadership > Quality Control - #44
in Kindle Store > Kindle eBooks > Nonfiction > Professional & Technical > Engineering > Industrial, Manufacturing & Operational Systems
As I started reading this book, I thought "the author is trying hard to demonstrate how techniques and tools from lean factories can be applied in an office setting". So I had a few reservations about the book structure itself.
But, as I made progress through the chapters, I saw a lot of value in this approach. The chapters about functional applications are VERY useful. And the author clearly speaks from experience.
I warmly recommend this book to managers in an office environment!
By Renaud ANJORAN
I applaud Locher's work in this book. It covers the central tenets of Lean in an office centric way, without delving too often back to the manufacturing toolkit, and utilizing great examples that focus on the office environment.
Pros:
- Excellent examples throughout the book, with many drawings, pictures, and other visual depictions
- Covers all the main concepts of lean as applied to an office environment, from the wastes to visual management to accountability to daily meetings to standard work
- Follows a sensible format through standard work, visual controls, waste reduction, and Kaizen.
- Does not tout the author's flavor of the week or consulting business. Just the facts, sir.
Cons:
- I wish it were longer, with more details. That's a minor complaint, but illustrates how much I enjoyed this book and its content.
By Jason Stokes
VINE VOICE
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